A lousy excuse

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Hello I asked for assistance from attorney to help me with civil case concerning the water service, that has turned off my service. I am a senior citizen and I have medical problems. The attorney said they would discuss my and send me a letter stating weather or no they could help me. Well I didn't get a letter I called and the attorney states that they can't represent me because of too many other clients. I don't know what else to do and can't afford private attorney because I live on a fixed income. Thank you for listening.